Field Collection Officer - Palembang, South Sumatra

SamaKita is looking for a dedicated Field Collection Officer in Palembang, South Sumatra to join our team. In this role, you will be responsible for visiting customers to collect overdue payments, ensuring timely debt recovery while maintaining strong customer relationships. This is an excellent opportunity for professionals with a strong attention to detail and excellent communication skills.

As a Field Collection Officer at SamaKita, you will be at the forefront of debt recovery efforts, working closely with customers to understand their financial situations and find mutually beneficial solutions. You will use our collection management system to track and manage collections, ensuring all processes are efficient and compliant with company policies.

📋 Tanggung Jawab Pekerjaan

• Visit customers to collect overdue payments and negotiate payment plans.
• Track and manage collections using our collection management system.
• Maintain strong customer relationships to ensure timely payments.
• Document all collection activities and follow up on unresolved cases.
• Ensure compliance with company policies and regulations.
• Provide regular reports on collection activities and progress.
• Collaborate with the collections team to resolve complex cases.
• Adhere to safety and security protocols during customer visits.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in debt collection or a related field.
• Strong attention to detail and excellent communication skills.
• Ability to work independently and manage time effectively.
• Knowledge of collection management systems and software.
• Understanding of financial regulations and policies.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.

🛠️ Keahlian

Lowongan Terkait