Business Development Inbound / Training Specialist (Mandarin Speaker)

Join PT Bigseller Technology Indonesia as a Business Development Inbound / Training Specialist and play a pivotal role in driving growth and enhancing team capabilities. This position is ideal for a dynamic professional fluent in Mandarin who thrives in a fast-paced environment. Based in Bandung, you'll be at the heart of our operations, helping us connect with new clients and ensuring our team is well-equipped to meet their needs.

As a Business Development Inbound / Training Specialist, you'll be responsible for managing inbound inquiries, developing and maintaining client relationships, and conducting training sessions to upskill our team. Leveraging your Mandarin fluency, you'll bridge cultural and communication gaps, fostering stronger connections with our international clients. This role offers a unique opportunity to grow within a dynamic and innovative company, with the chance to make a significant impact on our business.

📋 Tanggung Jawab Pekerjaan

• Manage and respond to inbound inquiries from potential clients, ensuring timely and professional communication.
• Develop and maintain strong client relationships, providing exceptional customer service and support.
• Conduct training sessions for the team, focusing on customer service, sales techniques, and product knowledge.
• Utilize CRM tools such as Salesforce and HubSpot to track and manage client interactions and data.
• Collaborate with the marketing team to develop and implement inbound marketing strategies.
• Analyze client feedback and data to identify areas for improvement and implement solutions.
• Stay up-to-date with industry trends and best practices to continuously enhance our services.
• Assist in the development and implementation of sales and marketing campaigns.

🎓 Kualifikasi & Syarat

• Fluent in Mandarin, both written and spoken.
• Bachelor's degree in Business, Marketing, or a related field.
• 2-4 years of experience in business development, customer service, or a related field.
• Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
• Proficient in using CRM tools such as Salesforce and HubSpot.
• Experience with inbound marketing and lead generation strategies.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.

🛠️ Keahlian

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