Service Delivery Manager (Remote, US Shift) - Bali, Indonesia

KMC Solutions · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 5000 - 8000
KMC Solutions is seeking a highly motivated and experienced Service Delivery Manager to join our team in Bali, Indonesia. This is a remote position with a US shift, offering a competitive salary package of USD 5000 - 8000. The ideal candidate will be responsible for overseeing the delivery of services to our clients, ensuring high-quality service and customer satisfaction. If you are passionate about service delivery and have a strong background in managing teams and projects, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee the delivery of services to clients, ensuring high-quality and timely service.,Manage and mentor a team of service delivery professionals.,Develop and implement service delivery strategies and best practices.,Monitor service delivery performance and provide regular reports to management.,Collaborate with other departments to ensure seamless service delivery.,Identify and address service delivery challenges and implement solutions.,Ensure compliance with company policies, procedures, and regulations.,Foster a positive and productive work environment for the team.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Management, or related field.,Minimum of 5 years of experience in service delivery management.,Proven track record of managing teams and projects.,Strong understanding of service delivery best practices and methodologies.,Excellent communication and interpersonal skills.,Proficiency in English, both written and spoken.,Familiarity with remote work and US shift schedules.,Ability to work independently and as part of a team.

🛠️ Keahlian

Service delivery managementTeam leadership and mentoringProject managementPerformance monitoring and reportingInterpersonal and communication skillsProblem-solving and analytical skillsRemote work and time managementAdaptability and flexibility
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